Terms, Conditions, Returns
2. Our Custom Service.
Each item unless otherwise noted is made specifically for YOUR dog from the measurements you will need to supply. Because of the nature of handmade custom items, there is a strict NO RETURN/NO REFUND policy.
3. Your Responsibilities.
I rely on you to take ACCURATE measurements IN INCHES. If you are unable to properly measure your dog, please do not order. My 11+ years of expert fitting is evident in my 100% positive online reviews and if you measure properly the clothing will fit perfectly. DO NOT GUESS! Unless you have make previous arrangements with me, you will need to provide measurements EVERY time you order. It takes me hours to hunt down old orders so if you want me to keep your dogs measurements on file, ASK ME!!! NO RETURNS FOR FIT ISSUES.
Please do not leave your dog unattended with clothing on. We will not be responsible for injury to your dog due to neglect of monitoring. Check collars for wear and replace accordingly.
4. Custom clothing takes TIME and we are busiest from September to April. Please allow up to 3 weeks to receive custom clothing. DIAPERS are shipped quickly. There is NO CANCELLATION after your order is placed. Many times I order the fabrics needed within hours of your order. I don't have the space to stock every single fabric shown.
5. By proceeding, you agree to the above terms. THANK YOU for your business. I know you have options for Italian greyhound clothing and I appreciate you supporting my original designs and innovations.