Shop Policies/Shipping

I am asking you to limit your shopping cart to no more than FOUR separate clothing items again this winter, 2017/18. You make order as many diapers as you need. This keeps my one-woman production at a timely 3 week delivery for custom items. It may sound crazy to limit my sales potential, but honestly, it's the only way I can remain on schedule and not get a month behind. This is also why I close the shop the last week of every month.
THANK YOU for understanding that this policy works well for me :)

There are NO RETURNS on made-to-measure petwear or diaper products. PLEASE measure your pet carefully. If you measure properly, your custom items WILL fit. I can not be responsible if you measure incorrectly. I have charts listed which will help you.
Check my 100% positive feedback from almost 10 years of selling my petwear online.

Shipping costs will be calculated when you check out. There are several options including Priority Mail both domestic and international.

Your items will be shipped to the address on your Paypal account. If this is different than where you want you item shipped, LET ME KNOW! I don't use shop invoices, only your Paypal info and can not be responsible for lost items if you don't update your Paypal address!!!

I am very reasonable but my return policy is FIRM. By purchasing you agree to this NO RETURN policy. This is for the health and safety of everyone.
Please note we will refund an item if you believe it's faulty, after a thorough check of the item. Contact me for return authorization. Please allow 14 working days for a refund to be processed.

I do offer FREE minor alterations if you measured incorrectly and it's a simple fit (like sleeve length). The cost of returning the item to us is your responsibility.

International shipping offers NO TRACKING even with Priority mail but is insured up to $50. If you would like to purchase additional insurance, contact me.
Domestic US shipping is either first class or Priority, depending what you choose when checking out. Priority mail does offer tracking and insurance up to $50 within the US.