Shop Policies
Summer 2024
I am kindly asking you to limit your shopping cart to no more than FOUR clothing items. You may order as many diapers as you need. This keeps my one-woman production at a timely 3 week delivery for custom items.
Please note, I am NOT Amazon. I am a 61 year young woman here doing everything to keep my business running efficiently and appreciate your patience.
Each customer is responsible for determining the suitability of these products for their individual situation. Customer accepts all responsibility by purchasing and using these products. DO NOT LEAVE CLOTHING ON UNATTENDED DOGS!
If you fail to provide measurements with your order as requested, I will attempt to contact you via email 3 times to get them. If I do not hear back from you, your order will be canceled and a $10 restocking fee will be held from your refund. Many times I order the fabric needed when you place your order.
There are NO RETURNS, no exceptions, on made-to-order items. PLEASE measure your pet carefully. If you measure properly, your custom items WILL fit. I can not be held responsible if you measure incorrectly. I have charts listed which will help you.
Check my 100% positive feedback and great reviews on Facebook and Etsy where I started my business 16+ years ago which will attest to my fit, quality and customer satisfaction. www.facebook.com/spoiledbratzwear/reviews
Shipping costs will be calculated when you check out. There are several options including Priority Mail both domestic and international (Canada only). Any shipping overages greater than $1 will be refunded.
Your items will be shipped to the address on your Paypal account. I don't use shop invoices, only your Paypal info for buyer/seller protection and can not be responsible for lost items if you don't update your Paypal address!!!
I am quite reasonable but my return policy is FIRM. By purchasing you agree to this NO RETURN policy.
Finally, thank you so very much for supporting my small home-based business. I know there are many other petwear makers and I appreciate your discernment and patronage.