terms-and-conditions

Terms, Conditions, Returns

Acceptance of Terms of Use. 

Each time you use or cause access to this web site, you agree to be bound by these Terms of Use.

Each item unless otherwise noted is made specifically for YOUR dog from the measurements you will need to supply. Because of the nature of handmade custom items, there is a strict NO RETURN/NO REFUND policy. Current delivery times are 21 days for clothing, 5-7 days for diapers. 

Your Responsibilities.

I rely on you to take ACCURATE measurements IN INCHES. If you are unable to properly measure your dog, please do not order. If you fail to provide measurements and I am unable to contact you (3 attempts will be made), your order will be CANCELED and a $10 fabric restocking fee will be deducted from your refund.

My 16 years of expert fitting is evident in many positive online reviews and photographs. If you measure properly the clothing will fit perfectly. DO NOT GUESS! Unless you have made previous arrangements with me, you will need to provide measurements EVERY time you order. It takes me hours to hunt down old orders so if you want me to keep your dogs measurements on file, ASK ME!!!

NO RETURNS FOR FIT ISSUES. I do offer free alterations if you have made a measuring error and it's fixable. 

Please do not leave your dog unattended with clothing on. We will not be responsible for injury to your dog due to neglect of monitoring. Check collars for wear and replace accordingly. 

Custom clothing takes TIME and busy season lasts from September to June. Please allow up to 3 weeks to receive custom clothing. DIAPERS are shipped quickly. There is NO CANCELATION after your order is placed. Many times I order the fabrics needed within hours of your order. I don't have the space to stock every single fabric shown.

The digital images we display show the most accurate color possible. However, due to differences in computer monitors, we cannot be responsible for variations in color. If you want free fabric samples, ask me!

By proceeding, you agree to the above terms. THANK YOU for your business. I know you have options for pet clothing and I appreciate you supporting my original designs and innovations.

XO,

Holly

spoiledbratzwear1@gmail.com